Shipping & Returns

Shipping:

At Candour, we take pride in crafting each and every one of our products with meticulous attention to detail and uncompromising quality.  As a result, our items are made manufactured to meet our high standards and exceed your expectations.  Our products typically come with a delivery lead time of approximately 2-3 days from order, but some products may exceed this due to demand, at which point, this will be clear on our product landing page.  We appreciate your patience as our skilled artisans handcraft your order with care and precision and rest assured, the wait will be worth it, as you'll receive a product that reflects our dedication to craftsmanship and excellence. Thank you for choosing Candour for your unique and personalised home décor needs!

For any queries surrounding lead times/delivery times, please reach out to a member of our team via our Live Chat, or email info@candour-online.co.uk

Returns:

Although we're certain you'll love our products as much as we do, if for whatever reason you're not entirely satisfied with your purchase, please reach out to us via info@candour-online.co.uk or our Live Chat (between the hours of 9.00AM and 20.00PM) with your order number and a member of our fantastic team will be in touch to proceed with your next steps