Refund policy

Although we're certain you'll love our products as much as we do, if for whatever reason you're not entirely satisfied with your purchase, please reach out to us via info@candour-online.co.uk or our Live Chat (between the hours of 9.00AM and 20.00PM) with your order number and a member of our fantastic team will be in touch to proceed with your next steps.

You can return any item within 30 days of delivery for a full refund. Items must be unused and in their original packaging. The customer is responsible for return delivery costs. Refunds are processed within 14 days of us receiving the item.